> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getlemma.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manual EOB upload

> Upload EOB documents in bulk for Lemma to parse and extract payment data.

If you receive EOBs outside of your lockbox — via email, a payer portal, or on paper that you scan yourself — you can upload them directly to Lemma for parsing.

## Uploading EOBs

1. Go to the **EOB** section in your dashboard
2. Select **Upload**
3. Choose one or more PDF files from your computer
4. Lemma begins processing each file

You can upload multiple files at once to process a batch of EOBs in a single step. Each file creates a separate processing job.

<Tip>
  This is a good way to get started with Lemma's EOB features before your
  insurance companies update their mailing addresses to your lockbox.
</Tip>

## What to upload

Upload the EOB documents you receive from insurance companies. These are the remittance advice documents that detail how claims were adjudicated — which claims were paid, denied, or adjusted, along with the amounts.

Supported format:

* **PDF** — standard EOB documents from major insurance payers

<Note>
  Lemma works best with machine-readable PDFs (not scanned images of printed
  documents). If you are scanning paper EOBs, use your scanner's OCR setting to
  produce searchable PDFs.
</Note>

## Tracking processing status

Each uploaded file appears in the **Active jobs** table on the EOB page. You can monitor the status of each file:

| Status         | Meaning                                                                       |
| -------------- | ----------------------------------------------------------------------------- |
| **Uploaded**   | File received, queued for processing                                          |
| **Extracting** | Parsing the document                                                          |
| **Completed**  | Data extracted — select the payment in the Insurance payments table to review |
| **Failed**     | Extraction failed — check the file format and try again                       |

## After processing

Once an EOB is processed, the extracted payment data appears in the **Insurance payments** table. From there, you can:

* Review the full breakdown of claims, CPT codes, and amounts
* See payer and payee details
* [Reconcile the payment](/billing/reconciliation) against your deposited funds